They give feedback and guidance to agencies to help them improve, and initiate wider investigations where they see the need. They handle complaints about government agencies, seek resolution and carry out investigations and inspections. The Ombudsman helps people deal with central and local government in New Zealand. Watch this video in New Zealand Sign Language on YouTube.Watch this video in te reo Māori on YouTube.This video explains the role of the New Zealand Ombudsman. Resources and publications Ngā rauemi me ngā tānga.About the Ombudsman Mō te Kaitiaki Mana Tangata.Others who can help Ētahi atu tari hei āwhina. Improving official information practice.How the Ombudsman chooses what to investigate.Monitoring COVID-19 managed isolation and quarantine facilities.OPCAT inspections of aged care facilities.Why the Ombudsman monitors places of detention.Serious wrongdoing at work (whistleblowing) Hara nui ki te mahi (whio wīhara).Your ability to request official information.Make a request for official information.Tips for resolving a complaint with a government agency.
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